Your dbeasy Privacy Fully Secure

Dbeasy believes privacy is a fundamental right. When we collect your information, it is solely to provide you with a better experience — nothing more. We take our responsibility to protect your personal data seriously.

This Privacy Policy explains what information dbeasy collects, why we collect it, how it is used, and what steps we take to protect your data. It has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.

Dbeasy's privacy policy is built on three core principles: Transparency — we are transparent with you about what we do; Controls — you have full control over your own data; and Security — We use the latest technology to keep your data safe.

Dbeasy only collects the information needed to provide you with our services. Collecting unnecessary or excessive data goes against our policy.

Information collected at registration

• Full name (as shown on your national ID)
• Date of birth (for age verification)
• Email address & mobile number
• District & division of residence
• Preferred payment method

Information Collected During KYC Verification

• Scanned copy of National ID (NID) or passport
• Selfie or live photo (for identity confirmation)
• Proof of address (utility bill or bank statement)
• Mobile banking number (Mobile Pay/Nagad/Rocket)

Automatically Collected Information

• IP address & device type
• Browser & operating system information
• Platform activity logs (login times, betting history)
• Data from cookies and similar tracking technologies
• Referral source & page visit information

Every piece of information collected on dbeasy has a specific purpose. We never use your data for anything beyond what it was collected for.

Service operation & improvement

• Creating, managing, and securing your account.
• Processing deposits and withdrawals.
• Accurate recording of betting history and results.
• Improving platform performance and user experience.

Contact & Support

• Sending important account updates and security alerts.
• Sending transaction confirmation messages.
• Promotional offers & bonus information (only with your consent).
• Responding to support tickets and resolving issues.

Legal & Regulatory Obligations

• Complying with Anti-Money Laundering (AML) regulations.
• KYC verification and record keeping.
• Assisting legal authorities with lawful investigations.

Dbeasy never sells your personal data to third parties. However, limited information may be shared with trusted partners where necessary to operate our services.

When Your Data May Be Shared

• Payment Processor: Minimum information required to process transactions via Mobile Pay, Nagad, or Rocket.
• KYC Service Provider: Designated partner for identity verification.
• Legal authorities: When required by a court order or lawful investigation.
• Technology Partner: Cloud storage and cybersecurity providers — bound by strict confidentiality agreements.

Dbeasy uses industry-leading technology to keep your data secure. Data security is the top priority of our technical team.

• SSL/TLS Encryption: All platform communications are secured with 256-bit SSL/TLS encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-factor authentication (2FA): OTP-based two-step verification for account login.
• Firewall & DDoS Protection: Protecting servers and data from cyber attacks.
• Regular security audits: Regular vulnerability assessments conducted by third-party specialists.
• Limited Access: Only authorized personnel have access to specific data.

Dbeasy uses cookies on its website and app to enhance your browsing experience and keep the platform running smoothly.

Cookie Types

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Dbeasy does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

• Active Account Data: For as long as your account remains active.
• Transaction Records: Financial transaction records are kept for a minimum of 5 years (as required by law).
• KYC Documents: Up to 5 years after account closure.
• Betting History: Indefinitely while the account is active; 3 years after closure.
• Support conversations: 2 years.
• Cookies Data: As per the defined duration (see the cookies table above).

As a dbeasy user, you have several important rights regarding your personal data. To exercise any of these rights, contact us at support@dbeasy.bet.

Dbeasy strictly enforces an 18+ policy. We do not knowingly collect or process data from anyone under the age of 18.

• Age is verified by checking your date of birth at registration.
• Age is verified a second time through identity document checks during the KYC process.
• If a user is found to be a minor, their account is closed immediately.
• Any collected data is deleted immediately and all transactions are cancelled.

If you suspect a minor is using our platform, please contact us at support@dbeasy.bet. We will act promptly.

Dbeasy works with trusted third-party providers for payment processing and identity verification. These providers operate under their own privacy policies.

• Payment gateway: Mobile Pay, Nagad, and Rocket each maintain their own security standards. Transaction data is processed on their servers in accordance with their respective policies.
• Cloud services: Our cloud storage provider complies with international data security standards.
• Analytics Tools: The analytics tools used to improve the platform operate exclusively on anonymized, aggregated data.

Dbeasy may update this privacy policy from time to time. You will be informed of any significant changes in advance via email or an on-platform notice.

• The date of the latest update will always be shown at the top of the policy.
• You will be notified at your registered email address of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not accept the changes, you will have the option to close your account.

For any privacy questions, complaints, or requests to exercise your rights, reach out using the details below. Our dedicated team will respond promptly.